If sending an Entry via ASM Gems and you are not receiving a response make sure that the required Gems are running as followed.
Puple Gem (Gems Data Iterface)
Green Gem (Gems Msmq Processor)
Red Gem (Gems Printing)
Blue (Gems Msg Processor)
To find out which gems are running hover the mouse over the icons, which are located in the bottom right near the clock. (These may be hidden, this can be shown by clicking the little arrow(Show Hidden Icons)) 
When you click the button it will expand and reveal some hidden icons. The Gems may not be present, in which case will need opening before an entry can be sent and response given.(A Brown Gem may be showen, this is an application which updates ASM Gems, this gem is optional and isn't required to run out Software)
